Top 5 Management Skills | Problem Solving Approach | Training Courses
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Top 5 Management Skills

Management involves the duties of planning, organizing, guiding and controlling that is performed in terms of financial and informational resources to achieve the future goals of an organization. Apart from that, these principles are as the factors of production in coordinating the activities. The size of the management to deal with the enterprise varies from company to company. For instance, a small business setup will have one person in its management department to lead, whereas a large multinational firm would have hundreds or thousands of managers. This article will address and evaluate the top 5 management skills that are important for the efficient working of an organization.

Duties of a manager

The manager is an employee who deals with all the management department of a firm. He is accountable for planning the work operations and policies that will strengthen the company’s future performance. Following listed are the duties of the managers:

  • He is responsible for managing and leading all the staff members and will make sure about their safety
  • He has to carry out all the organizational missions and budgetary operations
  • He is also responsible for formulating an employee-oriented company culture that emphasizes quality, improvement, development, and high performance.
  • He is also responsible for human resource management that includes the tasks of dealing with the customers
  • He needs to plan staff meetings for discussing the organizational goals and progress
  • He is also responsible for guiding the employees to work according to the company’s policy
  • He will be promoting the spirit of teamwork among his staff members
  • Lastly, he is responsible for fostering a productive communication relationship with his staff

Management skills

After discussing the duties of a manager, it is also essential to analyze the practical skills of management that are for encouraging the organization’s progress. Management skills are the abilities of an executive or manager to deal with organizational tasks. These are developed mainly through the process of learning and practical experience.

Such skills are used to perform the duties related to the decisions of a business firm. They are also required to avoid or resolve any risks if it occurs in the future. They will also help the manager to eliminate any communication gap between him and his staff members which will provide a smooth running of organizational activities. The skills that help in achieving the long term policies and objectives are discussed below in detail:

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1. Communication skills

It is an essential management skill which all the managers and executive members of an organization should learn. It is the communication and interaction with your colleagues and staff effectively to convey the right message along with receiving the proper information. An excellent communicator who can provide clear directions to its team may increase the work productivity of a business firm.

Communication skills involve different processes. Listening is on the top of it. A manager should have the calibre and patience to listen to its worker opinions. He should be able to convey proper attention to what others are saying, asking or clarifying in return to which he can respond appropriately.

The next necessary process comes under the umbrella of communication skills are your non-verbal signals that includes your body language, eye contact and tone of voice. Sometimes these signals might help one to understand the importance of the proper message.

Clarity of words is another essential part of delivering information. A manager should have the ability to speak clearly and be friendly with all the team members. Moreover, the medium for providing data should be selected wisely.

2. Leadership skills

As every organization requires a leader who controls all the organizational operations; therefore, strong leadership skills are very much necessary for the managers. This quality will help them in assigning tasks to workers, handling responsibility, making important decisions and motivating the team.

Leadership skills also include various processes including the effective communication with the workers, motivational behaviour, delegating responsibilities, positive attitude with a calm temperament, creative and analytical skills, feedback of workers performance, effective decision making and a problem-solving posture. Leaders must be able to manage their team efficiently by eliminating all type of communication gap. Furthermore, leadership skills are also assessed by the company owners while deciding on the matters of promotion.

3. Problem-solving approach

A problem-solving approach is another necessary skill required basically to tackle the organizational problems by suggesting the best solutions to handle or resolve them. Confidence and patience is the primary key needed for this skill as the managers need to have an ability to handle issues with patience and provide solutions in return confidently. This skill differentiates the manager from the other team members and leads them to sort out the matter productively. The problem-solving approach also consists of a few steps that are required while using this skill.

The most critical step is defining the problem. Under this step, one has to identify the actual issue, its status and complexity. It will help in assuring everyone that we are dealing with a real serious problem that needs to resolve as soon as possible.

The second step is generating alternatives under which the manager will recommend specific solutions to resolve the problem, along with their respective pros and cons.

The third step comprises of the evaluation and selection of alternatives under which the managing authority has to choose the best solution by critically evaluates all the solutions earlier.

Finally, the last step includes the implementations of solutions under which the selected resolution will be implemented to resolve the problem constructively without facing any further difficulties.

4. Decision-making skills

Decision making is a crucial skill at the workplace and an essential quality of a leader. The decision for hiring a person or using particular software, it is vital to have excellent decision-making skills. Right decision making results in the success of an organization while poor decisions making will affect its performance. Moreover, a manager is responsible for deciding on the matters of the company and therefore, should have practical decision-making skills that will lead to organizational success in the future.

Some critical steps should be kept in mind while deciding about an issue. The first step is to establish a positive decision-making environment under which the already decided decisions should discuss with everyone in the team. Secondly, a manager should consider as many alternative solutions as possible to find.

The process of evaluating and analyzing the solutions will take place in the next step, where two crucial factors of possible risk and affects the need to be considered. It will further make the manager decide finally about what decision should be taken and will check its possible outcomes. The last involves the implementation of the decided decision.

An effective decision making will be done only by following these steps correctly. A manager shouldn't be impatient while taking decisions as all the company's performance is based on it.

5. Time Management

The ability to manage time by aligning your work is a mandatory attribute that every manager should possess. It is also needed to keep the workers attentive and punctual as well. This process of planning to divide your work between specific activities is known as time management. Benefits include:

  • Increased productivity
  • Professional reputation
  • Opportunities for career advancement.
  • Work completed on time
  • Doesn’t cause stress

If time not appropriately managed, it will lead to:

  • Missed deadlines
  • Inefficiency
  • Poor quality of work and outcomes
  • Professional reputation will be affected
  • Stress level will be higher

Above mentioned skills are the essential one that every manager or an executive should have for raising the progress of an organization.


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